Magento 2 Support

Magento support to suit all business sizes
Once your new Magento site is up and transacting, the last thing you want is downtime to impact your sales and your brand.

We don’t leave our clients in the dark, so even once we’ve finished your new Magento 2 build; we’ll be there to help with any issues you may occur with the running of your Magento 2 store. Our services are there to ensure you avoid downtime, and update your site with ease.

We will also ensure that your Magento 2 site is correctly patched, as we have a direct link with Magento which will tell us when yours needs updating. Support packages can be tailored within your budget to ensure we meet your requirements, and Magento issues and disruptions can be processed in a flash.

Why use Thirteen for your Magento 2 Support?

Save money

As we originally came from agencies ourselves, we know how much it costs to get an agency involved with your website, so we have tactfully set our hourly rate at nearly half the price of your average Magento 2 agency.

Magento 2 Professionals

We’re a skilled collective of experience Magento 2 developers and designers with over 10 years of agency experience.


Often it’s hard to contact an agency and even sometimes they may avoid your calls. Here at Thirteen we pride ourselves on our customer service.


Often agencies work typical 9 – 5 hours and if your website goes down, there may not be anyone to resolve it. We work a little differently here at Thirteen where we are always available from 8am till 9pm at night.

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